Salesforce Makes Its Big Data Move

Salesforce.com will not be left out of the big data boom, and it’s hitting it in a way that suits its mainstream customers, with less overt math and lots more pretty pictures. The product’s official name is Wave, the Analytics Cloud, and Salesforce is introducing it at the start of Dreamforce, the company’s huge annual…

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What are the different types of Clouds?

Cloud computing is about shared IT infrastructure or the outsourcing of a company’s technology. Hence It is essential to examine your current IT infrastructure, usage and needs to determine which type of cloud computing can help you best achieve your goals. Businesses can choose to deploy applications on Public, Private, Hybrid clouds or the Community…

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How To Recruit The Best People For The Job

People are vital to the success of any organization. It has been shown repeatedly that poor recruitment practices result in high labor turnover and absenteeism, with a consequent increase in costs. If the right people are recruited in the first place, they are likely to stay, fit into your organization and work to optimum effect.…

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Connecting the Dots: The Social Web, Cloud Computing and Integration

These days it seems nearly impossible to talk about the enterprise without mentioning the words “social” or “cloud.” At first glance, social networking sites like Facebook, Twitter and LinkedIn and cloud computing services like Salesforce.com appear to be separate and distinct technologies from a business as well as technical standpoint. One thing that both technologies…

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Cloud Based Call Centers

  Because of its many advantages, cloud based (virtual) call centers are becoming more favorable than on-premise call centers. Currently, the most crucial part of providing outstanding service to customers is having an organization that utilizes the very latest call center technology in order to deliver faster and more effective service at a lower cost.…

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